Assistant Campus Director Of Admissions,Ross Education-Morgantown
The Assistant Campus Director of Admissions works under the direction of the Regional Director of Admissions with dotted line accountability to the Campus Director and EVP of Admissions. The Assistant Campus Director of Admissions develops the skills of Admissions Representatives and oversees and contributes to the admissions outcomes at the campus. He/She will ensure the use of best practices, meet customer service standards and follow compliance requirements to achieve campus enrollment and retention goals. The Assistant Campus Director of Admissions also performs all the duties of an Admissions Representative while driving activity and providing oversight for campus admissions.
- Two years direct sales experience in admissions, recruiting, intangible or other sales with a High School diploma or GED. Associates or Bachelor’s degree from an institution accredited by an agency recognized by the U.S. Department of Education or the Council of Higher Education Accreditation (CHEA) preferred.
- Ability to build collaborative relationships with a diverse customer population through active listening, noting reactions, asking discovery questions and understanding motivations.
- Ability to generate new student prospect referrals from customer base and community
- Ability to give one-on-one presentations and conduct interviews
- Ability and desire to make extensive outbound phone calls, using phone outlines to set appointments
- Results driven with the ability to promote the benefits of higher education
- 1+ years post-secondary education admissions experience strongly preferred
- Demonstrated leadership, communication and coaching skills
- Ability to conduct one-on-one training
- Education and work experience requirements may differ based on state and accrediting organizations’ standards
- Reference and background check required for employment, including credit check
- Protection of student and/or employee privacy is expected in the handling of confidential and/or financial information
- Protection of the corporation and privacy of corporate proprietary and confidential information is expected
- Must be able to remain stationary for extended periods of time, such as call blocks, teaching sessions, student appointments, etc.
- Must have sufficient visual and auditory ability to operate computer equipment, use telephone, read materials, and office equipment
- Professional communication encompasses written, oral, visual and digital communication. Successful communication skills are required for working at Ross and involve the following: writing, reading, editing, speaking, listening, software applications, data entry and reporting, and Internet research.
- Ability to build rapport with students and staff
- Ability to work with different teams
- Ability to remain focused and adapt quickly in fast-paced work environment
- Ability to achieve goals; We work to make our students successful and we measure that in our individual and team accomplishments
- Strong attention to detail & accuracy, and commitment to quality
- Ability to organize your work and meet deadlines
- Demonstrate professionalism in manner, dress and conduct as a representative of Ross and a student mentor
- Adhere to Ross Code of Conduct and Professional Ethics
- Ability to work at least two evenings a week
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