March 15, 2019

Patient Services Manager,HHS-Logan


  • Training, Monitoring, Hiring Staff
  • Conduct annual staff evaluation according to procedures and within timeframe
  • Maintain and enforce disciplinary policy and follows through on procedures
  • Complete work schedule to ensure adequate coverage for all FANS functions
  • Patient Satisfaction
  • Develop and monitor evaluation processes for patient satisfaction
  • Coordinates and evaluates patient/resident food service standards to ensure patient/resident satisfaction with meals and nourishment; and initiates action to correct any problems.
  • Ensure processes are followed, initiate performance improvements within trouble areas
  • Manages and controls resources and materials to ensure quality and adequacy of supplies. Resources and materials may include Patient/resident menus: tray mats, tents and napkins: satisfaction surveys and nutritional supplements.
  • Development and Guidance
  • Develop training tools for CNS staff
  • Implement and maintain the Ambassador Programs
  • Educates patients and/or family members on nutritional needs as indicated.
  • Educates Staff, nursing, food service employees on issues regarding special diets.
  • Attend patient rounds on assigned floors
  • Presents themselves in a professional manner in accordance to the hospital’s and Culinary Nutrition Solution behavioral expectations.
  • Adheres to facility’s policies and procedure including the confidentiality and patient’s rights policies as outlined in the facility's Policies and Procedures Manual.
  • Adheres to facility’s Emergency Preparedness Program, Occupational Safety and Health Administration (OSHA)and other mandatory programs in the facility as appropriate.
  • Performs other tasks as may be assigned.


  • RD and LD, preferred
  • Bachelor in Food and Nutrition, or minimum of 2 years experience in similar role/responsibility.
  • Proficient computer skills, excel, word.
  • Ability to communicate effectively, both written and verbally.
  • Knowledge of regulatory standards
  • Excellent verbal and written communication skills
  • Excellent in client relationship management
  • Conduct self in a positive and professional manner

For more information, click here