Basic Needs

The COVID-19 pandemic has caused major adjustments and changes for all of us. Despite these changes, we all need basic necessities like food, shelter, medication and access to healthcare. Below are resources for West Virginians who need help making ends meet during this difficult time.  If you need basic necessities like food, or help through charitable organizations, there is help available.  Below are two ways that you can find assistance.

West Virginia 211 – Call, Text, or Chat

2-1-1 connects callers with health and human services resources through trained, certified specialists. Anyone can call 2-1-1 to learn about specific programs, intake requirements, eligibility, operation hours and more.

Operated by the United Ways of West Virginia, provides an important service to West Virginians by helping users navigate the vast number of resources available to aid with healthcare issues, food shortages, mental health questions and more. This program is more important now than ever as we battle the COVID-19 pandemic and I commend United Way for continuing to serve their fellow West Virginians through this time.

To utilize these resources West Virginians can:

Information For EBT Clients

The West Virginia Office of EBT encourages Mountain State EBT Cardholders and retailers to help prevent the spread of COVID-19 by practicing healthy behaviors. Below are some examples:

•    Sanitize your Mountain State EBT Cards (and other cards) often.                                                                                 
•    Wash your hands and avoid touching your face and others after using Point of Sale (POS) machines, Automated Teller Machines (ATMs) and money.

•    Clean and disinfect your frequently touched surfaces daily.
•    Clean and disinfect cash registers, POS machines, ATMs, Money, Pens, etc.
•    Wash your hands and avoid touching your face and others often after use of cash registers, POS machines, ATMs, Money, Pens, etc.

    Call or Email Senator Manchin's Office

    Senator Manchin and his staff will try to assist you, no matter your needs.  To do that, please call 304-342-5855 and leave a message.  A staff member will return your call. You can also email your concerns to

    WV 211 Brochure Front

    WV 211 Brochure Back

    ** As we receive further information, we will continue to update this page.

    Updated March 29, 2021