April 26, 2021
Highway Office Assistant 3- Kanawha County
Nature of Work
The Highway Office Assistant 3 performs advanced level, responsible and complex clerical tasks of a complicated nature involving interpretation and application of policies and practices. Interpret office procedures, rules and regulations. May function as a lead worker for clerical positions. Performs related work as required.
Pay Grade 8
Pay Grade 8
Typical Duties and Responsibilities
• Analyzes and audits invoices, bills, orders, forms, reports and documents for accuracy and initiates correction of errors
• Maintains, processes, sorts and files documents numerically, alphabetically, or according to other predetermined classification criteria; researches files for data and gathers information or statistics such as materials used or payroll information
• Types a variety of documents from verbal instruction, written, or voice recorded dictation
• Prepares and processes a variety of personnel information and payroll documentation
• Plans, organizes, assigns and checks work of lower level clerical employees
• Trains new employees in proper work methods and procedures
• Answers telephone, screens calls, takes messages and complaints and gives information to the caller regarding the services and procedures of the organizational unit
• Receives, sorts and distributes incoming and outgoing mail
• Operates office equipment such as adding machine, copier, fax machine or other office equipment
• Posts records of transactions, attendance, etc., and writes reports
• Files records and reports
• May operate a VDT using a set of standard commands, screens, menus and help instructions to enter, access and update or manipulate data in the performance of a variety of clerical duties; may run reports from the database and analyze data for management
• Travel may be required; therefore, a valid driver’s license may be required.
• Maintains, processes, sorts and files documents numerically, alphabetically, or according to other predetermined classification criteria; researches files for data and gathers information or statistics such as materials used or payroll information
• Types a variety of documents from verbal instruction, written, or voice recorded dictation
• Prepares and processes a variety of personnel information and payroll documentation
• Plans, organizes, assigns and checks work of lower level clerical employees
• Trains new employees in proper work methods and procedures
• Answers telephone, screens calls, takes messages and complaints and gives information to the caller regarding the services and procedures of the organizational unit
• Receives, sorts and distributes incoming and outgoing mail
• Operates office equipment such as adding machine, copier, fax machine or other office equipment
• Posts records of transactions, attendance, etc., and writes reports
• Files records and reports
• May operate a VDT using a set of standard commands, screens, menus and help instructions to enter, access and update or manipulate data in the performance of a variety of clerical duties; may run reports from the database and analyze data for management
• Travel may be required; therefore, a valid driver’s license may be required.
Required Skills and Knowledge
• Knowledge of office methods of practices and procedures
• Knowledge of business English, spelling and arithmetic
• Knowledge of program operations and policies with respect to general functions performed
• Ability to maintain or supervise the maintenance of records of some complexity and to prepare reports and tabulations from these records
• Ability to establish and maintain effective working relationships with other employees and the public
• Ability to understand and effectively carry out complex oral and written directions
• Knowledge of business English, spelling and arithmetic
• Knowledge of program operations and policies with respect to general functions performed
• Ability to maintain or supervise the maintenance of records of some complexity and to prepare reports and tabulations from these records
• Ability to establish and maintain effective working relationships with other employees and the public
• Ability to understand and effectively carry out complex oral and written directions
Required Education and Experience
REQUIRED EDUCATION
• Graduation from a standard high school or the equivalent
REQUIRED EXPERIENCE
• Four (4) years of full-time or equivalent part-time paid experience performing routine office work
• Substitution: College hours, related business school, or vocational training may be substituted through an established formula for the required experience.
• Graduation from a standard high school or the equivalent
REQUIRED EXPERIENCE
• Four (4) years of full-time or equivalent part-time paid experience performing routine office work
• Substitution: College hours, related business school, or vocational training may be substituted through an established formula for the required experience.
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